Help Center

Frequently Asked Questions

Will my items come in one package?

Yes, your items will come in one package shipped from our warehouse in Garden Grove, CA.

How much is shipping?

Ground Shipping costs are $4.99 flat rate for the continental United States.

*Alaska, Hawaii, Puerto Rico and the rest of the world incur additional charges.

How long will shipping take?

Our priority is fast shipping, those local in California can expect to receive their item a day or two after it has shipped. See full estimates on our shipping information page.

Do you accept purchase orders?

Yes, we need a completed credit application (Click Here) and information regarding your Account’s Payable contact (Name, Phone, Company Email). Provide a destination email for invoices if it is different than your Accounts Payable contact.

Email your completed credit application and other pertinent information to us. You may use live chat to submit as well.

If your company has a standard letter of references and bank information, this can substitute for our credit application. Still provide an Accounts Payable contact.

Do you accept cryptocurrency?

We do not accept payment via cryptocurrencies at this time.

Do you offer store pickup?

For those local to Orange County, we offer Will-Call at our Garden Grove, CA warehouse on weekdays from 9:00 am to 3:00 pm. Since we are an online retailer, our warehouse is suitable for touch-free and socially distanced pickup.

What utility knife do I need?

We recommend an S5 Safety Cutter Utility Knife from Pacific Handy Cutter. This local Irvine, CA company manufactures well crafted craft of utility knives and safety cutters.

If you have specific needs let us know, our product experts are standing by for you.